Below you will find the answers to the most frequently asked questions about our specialty beers, deliveries and service. Is your question not listed? Please feel free to contact us!
FAQ / Frequently Asked Questions
How fresh are your beers?
We strive to purchase only fresh batches, so you can enjoy the taste and quality to the fullest. Our stock is regularly refreshed and carefully stored. Usually you can think of a canning date of 1-3 weeks, for specific dates see our product description or contact us.
How long does it take to receive my order?
Orders placed before 4pm are usually shipped the next business day. Depending on the carrier, delivery usually takes 1-3 business days.
What are the shipping costs?
Shipping costs depend on the country you live in and the size of your order. Shipping is often free for orders over a certain amount. Check our shipping information page or add products to your shopping cart to see the shipping costs.
What if a bottle or can breaks during transport?
We pack all orders carefully, but if there is any damage, please contact us as soon as possible. We always look for a suitable solution, for example by sending a replacement product or arranging a refund.
Do you also supply to companies?
Yes, of course! Hospitality entrepreneurs, beer shops and other business customers can come to us for a wide and unique assortment. Check out our B2B page or email us for more information and business rates.
Do you have a minimum order quantity?
For private orders there is no minimum. For business orders other conditions may apply. We are happy to discuss the possibilities with you.
Can you advise on beer choice?
Absolutely! We love sharing our passion and knowledge about craft beer. Contact us or send an email if you want advice about a certain flavor, beer style or food pairing.
Are there any discounts or special promotions?
We have regularly changing offers, bulk deals and sometimes a newsletter discount. Keep an eye on our website and social media or sign up for our newsletter!
How can I reach you?
You can always email us or send us a message via our contact form. We often respond within a few hours and are happy to help you with your question or order.